Returns & Exchanges
We want you to love your skin and our products, which is why we offer a 45-day satisfaction guarantee on all purchases. If you are not completely satisfied, you can return your items for a full refund or exchange.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition or gently used and were purchased within the last 45 days from our online store or a physical boutique.
- 2.Initiate Your Return
Log into your account to access your order history and select the items you wish to return to generate a prepaid shipping label or QR code.
- 3.Package Your Products
Securely pack the items in their original packaging if possible, include the packing slip, and affix the prepaid label to the outside of the box.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed back to your original payment method within 7-10 business days.
