Returns & Exchanges

We want you to love your skin and our products, which is why we offer a 45-day satisfaction guarantee on all purchases. If you are not completely satisfied, you can return your items for a full refund or exchange.

Return Process

  • 1.
    Check Eligibility

    Ensure your items are in their original condition or gently used and were purchased within the last 45 days from our online store or a physical boutique.

  • 2.
    Initiate Your Return

    Log into your account to access your order history and select the items you wish to return to generate a prepaid shipping label or QR code.

  • 3.
    Package Your Products

    Securely pack the items in their original packaging if possible, include the packing slip, and affix the prepaid label to the outside of the box.

  • 4.
    Drop Off and Refund

    Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed back to your original payment method within 7-10 business days.